The Personal Information Trainer

At SLA, Stuart Basefsky presented a proposal for the Personal Information Trainer (PIT). A PIT is an employee benefit reserved for key individuals within an organization. The idea is to change the librarian from a cost center to a valued employee benefit, and the perception of the library from a free service to a valued service. Basefsky made a comparison to bottled water—it is essentially the same thing as free tap water, yet we pay a premium for it.

Basefsky stressed that the PIT would still be available to and provide services to everyone in the organization, but he admitted that the idea might still go against the ingrained egalitarianism shared by most librarians.

Heidi Yacker and John Ganly provided insightful commentary and questions about Basefsky’s proposal, and then the audience and presenters entered into a lively discussion. Ganly said he thought the PIT idea, startling as it may seem to some, is not really a new idea but rather a return to “human presence” in libraries. He added that the problem with outsourcing is the loss of the “cultural ethos” of the organization.

Kudos to Basefsky for bringing a bold proposal to SLA, and to the session organizers for the format. I’d love to see more responders at presentations next year.

1 comment on “The Personal Information Trainer”

  1. Jason the Content Librarian » Blog Archive » The Personal Information Trainer Says:

    […] Stuart Basefsky an Information Specialist and Lecturer at Cornell has a fantastic article in the November issue of Information Outlook (SLA membership required to view online), called “The Personal Information Trainer.” Apparently this is based on a presentation he made earlier this year at SLA, as covered by the DIY Librarian. […]

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